Terms of Use

1. Platform Access

• We grant you a limited, non-exclusive right to use the Platform for your internal business purposes.
• You may not: reverse engineer, copy, modify, resell, or build competitive products using our Platform.
• We may modify or terminate the Platform at any time.

2. Accounts

• Each user needs unique Login Credentials (email/password).
• Don't share credentials; you're responsible for all account activity.
• We can disable accounts that violate these Terms.

3. Trial & Subscriptions

• Free trials are for evaluation only.
• Subscriptions auto-renew monthly/annually at current rates.
• Cancel anytime; no refunds for pre-paid periods.
• Email [email protected] to manage subscriptions.

4. Your Data & Privacy

• You own Your Data and Output.
• We own the Platform and de-identified/aggregate data.
• You grant us the license to process Your Data to provide services.
• PHI is handled per our Business Associate Agreement (BAA).
• See our Privacy Policy for details.

5. Data Retention

• Choose to delete recordings immediately or store for 30 days.
• Upon termination, request data export within 30 days.

6. Prohibited Uses

• Do not use the Platform unlawfully.
• Do not upload content that infringes rights or violates laws.
• Do not create multiple accounts to avoid fees.
• Do not interfere with Platform operations.
• Do not process Part 2 Data (substance abuse records).

7. Disclaimers

• The platform is provided "AS IS" without warranties.
• Not a substitute for professional medical advice.
• We're not liable for your medical decisions.
• Maximum liability: $100 or 3 months' fees.

8. Intellectual Property

• We own all Platform IP and trademarks.
• You retain ownership of Your Data.
• Don't use our trademarks without permission.

9. Indemnification

You will defend us against claims arising from:

• Your breach of these Terms.
• Your misuse of the Platform.
• Your violation of laws or third-party rights.

10. Dispute Resolution

• Binding arbitration through JAMS.
• No class actions.
• California law governs.
• We may seek injunctive relief in court.

11. General

• Must be 18+ to use the Platform.
• We may update these Terms anytime.
• You can't assign these Terms.
• If any provision is invalid, others remain enforceable.

Business Associate Agreement (BAA)

Effective as of account creation

This BAA governs our handling of Protected Health Information (PHI) under HIPAA.

Key Points:

• We'll only use PHI to provide services.
• We maintain HIPAA-compliant security measures.
• We can de-identify data for our use
• Upon termination, we'll return/destroy PHI unless infeasible
• Both parties must comply with HIPAA requirements